JLL has published its 2018 RPM Case Studies Handbook, collecting the eight winning entries to this year’s JLL Responsible Property Management Awards.

The JLL Responsible Property Management (RPM) Awards was launched as a way to encourage, support and showcase the fantastic work which its teams, clients and supplier partners do every day right across the country. The awards attracted 108 entries across eight categories and the external judging panel was blown away by the quality of entries received.

JLL hope that by providing these case studies on the winning entries, it can help property managers in applying similar best practices at the properties they manage.

Also included in this handbook is a listing of all entries submitted, each and every one of which were gratefully received, and a selection of photos from the awards night.

The RPM Awards will return in 2019 with even more ambitious aims and JLL look forward to receiving entries.

RPM Award Categories and the 8 winning entries:                                                             

• Energy and Utility Management: White Lion Walk Shopping Centre
• Waste Management: Gretna Gateway Shopping Centre
• Health & Wellbeing/Social Value: Regent Street
• Customer Engagement: Clifton Moor Industrial Estate
• Supplier of the Year: PSS
• EMS Property of the Year: Queensgate Shopping Centre
• Property of the Year: Middleton Grange Shopping Centre
• Sustainability Champion of the Year:  Laura Shamsuzzaman